As he explained it to me:
"When I click the close thing up at the top, it closes the whole thing and I have to start all over.
It used to have a popup that let me just close the one tab and be right back where I was before
I went there. Now it doesn't, just closes all of them."
I made a page to show him how to change it to the way he said he wanted,
Here's the PageI'm going to email him a link but wanted to save it here 'cause he may lose it.
He never even started to understand that I could do it for him if he'd install Teamviewer and
call me and tell me his number and password for the one session.